Frequently Asked Questions (FAQ)

I offer freelance communications consulting with a focus on writing, editing, and content strategy.

If you’re interested in strengthening your internal and external communications, we can work together in a vareity of ways. I offer À La Carte Services, Growth Packages, and Monthly Retainers.

I’m a freelance communications consultant based in Vancouver, Canada. Since 2012, I’ve helped businesses improve how they connect with their teams and audiences. With a background in teaching and a practical approach to language, I bring clarity and structure to every communications challenge.

> > Learn more about me here

Internal communications is how a business shares information with its team. It’s about keeping people aligned, informed, and connected. I specialize in helping organizations improve these processes through better writing, clearer systems, and stronger messaging. Think training documentation, standard operating procedures (SOPs), memos, and more. The goal is to help your team work smarter together.

Check out my Internal Foundations Growth Package for more information.

You can work with me in three flexible ways:

À La Carte Services: Book standalone support like 1:1 calls, website audits, brand voice development, or writing and editing tasks.

Growth Packages: Choose a three-month package with 60 hours of focused work that will give you a boost to help you meet your goals.

Monthly Retainers: Get consistent monthly support for ongoing communications needs, with a minimum six-month commitment.

Here’s a sample of À La Carte Services you can book:
- 60-minute follow-up strategy calls
- Brand narrative development
- Brand voice and verbiage guides
- Website content audits
- Press release writing
- Beginner-level CustomGPT training

All of these are designed to give you immediate, practical support where you need it most. I update these from time-to-time, so check back often!

Your free consult is a 30-minute video call. It’s a chance to talk about your goals, challenges, and audience. I’ll ask a few questions to get to the heart of what you need. If it feels like a good fit, I’ll follow up with a proposal outlining how we can work together.

There’s no pressure and no charge. Just clear next steps, if you're ready.

Each Growth Package includes 60 hours of tailored support over three months. You can choose between two focus areas:

Internal Foundations: I’ll help you build internal clarity through SOPs, templates, training materials, and team resources.

Thought Leadership: We’ll sharpen your messaging through brand voice work, website copy, LinkedIn updates, and AI tool training.

These packages are ideal if you're growing quickly or refining your brand position.

Retainer Packages give you a set number of hours each month to keep communications projects moving. I’ll work with you on strategy, content creation, or anything in between. It’s flexible, consistent support that helps you stay on track with your communications goals.

I’m based in beautiful Vancouver, Canada and work with clients globally. Most of my work is virtual, but I’m happy to support in-person projects when it makes sense!

Yes. My beginner-friendly CustomGPT training shows you how to build and use a brand-aligned GPT to support your content workflows. You’ll learn how to write effective prompts, train the model with your voice, and use it as a creative support tool. AI can help, but it still needs your human judgment.

For more information, check out my À La Carte Services page.

My specialty is internal communications, but I regularly help clients with external messaging too. That includes websites, app copy, case studies, pitch decks, product descriptions, press releases, brand stories, and more.

Whether the audience is your team, your customers, or investors, I’ll make sure your message is clear, consistent, and effective.

I offer a free 30-minute consult that gives us a chance to talk through your goals, challenges, and communications needs. It’s a no-pressure way to get a sense of how I work and whether my approach is the right fit for your project. If it feels like a match, I’ll follow up with a tailored proposal and suggested next steps.